END-USER LICENSE AGREEMENT (EULA) for AVOCENT DSVIEW SOFTWARE Version 4.5 Avocent DSView Software Version 4.5 (the "SOFTWARE PRODUCT") from Vertiv Corporation ("Vertiv") is licensed on a server plus a managed device license basis. A Single Server license is required for each server, hub, or spoke, on which the SOFTWARE PRODUCT is installed. In addition, a Managed Device license is required for each device managed by the Avocent DSView Software. IMPORTANT - READ CAREFULLY. THIS EULA IS A LEGAL AGREEMENT BETWEEN THE COMPANY YOU REPRESENT AND VERTIV (OR, IF YOU ARE AN INDIVIDUAL END-USER, THIS IS AN AGREEMENT BETWEEN YOU AND VERTIV) FOR THE SOFTWARE PRODUCT IDENTIFIED ABOVE, WHICH PRODUCT INCLUDES COMPUTER SOFTWARE AND MAY INCLUDE ASSOCIATED MEDIA, PRINTED MATERIALS, AND ONLINE OR ELECTRONIC DOCUMENTATION (THE "SOFTWARE PRODUCT"). BY CLICKING THE ACCEPT BUTTON OR BY INSTALLING OR OTHERWISE USING THE SOFTWARE PRODUCT, YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, THEN DO NOT INSTALL OR USE THE SOFTWARE PRODUCT. INSTEAD, YOU MAY, IF YOU ARE THE ORIGINAL PURCHASER OF THE SOFTWARE PRODUCT, RETURN THE UNOPENED SOFTWARE PACKET(S) AND ANY ACCOMPANYING WRITTEN MATERIALS TO THE PLACE OF PURCHASE FOR A FULL REFUND. 1. License Grant. Subject to the payment of the applicable license fees, and subject to the terms and conditions of this EULA, Vertiv hereby grants you the following nonexclusive, nontransferable, non-sublicensable rights: 1.1 Single Server (Hub) License. You may install and use one copy of the SOFTWARE PRODUCT on a single server or hub, and you may use this server (hub) copy of the SOFTWARE PRODUCT only with the number of Managed Devices licensed pursuant to this EULA. 1.2 Replicated Server (Spoke) License. If you have licensed additional copies of the SOFTWARE PRODUCT for a hub and spoke configuration of the SOFTWARE PRODUCT, you may also install and use concurrently the replicated server (spoke) portion of the SOFTWARE PRODUCT on not more than the number of replicated servers (spokes) specified in the Software Activation Token you received from Vertiv or identified on the "Systems" tab of the SOFTWARE PRODUCT; and you may use these replicated server (spoke) copies of the SOFTWARE PRODUCT only with the number of Managed Devices licensed pursuant to this EULA. 1.3 Managed Devices License. You may install and use concurrently the client portion of the SOFTWARE PRODUCT on not more than the number of managed devices specified in the Software Activation Token you received from Vertiv, and you may use these managed devices only with the server (hub) and replicated server (spoke) copies of the SOFTWARE PRODUCT licensed pursuant to this EULA. 2. Additional Restrictions. 2.1 Back-Up Copy. You may make one (1) copy of the SOFTWARE PRODUCT for back-up and archival purposes. You may not copy the printed materials accompanying the SOFTWARE PRODUCT. You agree that any authorized copies of the SOFTWARE PRODUCT and accompanying printed materials will contain the same proprietary notices that appear on and in the SOFTWARE PRODUCT. 2.2 No Reverse Engineering. You may not: (i) reverse engineer, decompile, disassemble, decode, or otherwise attempt to access the source code of the SOFTWARE PRODUCT or (ii) copy, modify, translate, or create derivative works of the SOFTWARE PRODUCT. If you acquired the SOFTWARE PRODUCT in Europe, even if you believe you require information related to the interoperability of the SOFTWARE PRODUCT with other programs, you shall not reverse engineer, decompile, disassemble, or decode the SOFTWARE PRODUCT to obtain such information, and you agree to request such information from Vertiv at the address listed on the Vertiv website at www.Vertiv.com. Upon receiving such a request, Vertiv shall determine whether you require such information for a legitimate purpose and, if so, Vertiv will provide such information to you within a reasonable time and on reasonable conditions. 2.3 No Transfers. You may not redistribute, rent, lease, license, sublicense, assign, lend, or otherwise transfer the SOFTWARE PRODUCT or your rights under this EULA to any party. 2.4 Other Restrictions. Your rights under this EULA may not be combined or aggregated with your rights or the rights of any other party or the licenses granted under any other End-User License Agreement (or other agreement) for any version of the SOFTWARE PRODUCT, and you may not combine or aggregate the server (hub), replicated server (spoke), or client (user) copies and licenses granted under this EULA with licenses under any other End-User License Agreement. 2.5 Activation Key. The use of the SOFTWARE PRODUCT may require an "activation key" from Vertiv (or its authorized reseller) for full functionality, and Vertiv reserves the right in its sole discretion to refuse requests for more than one activation key. The activation key may be a printable digital key, a non-printable file, or any other mechanism used by Vertiv for license activation purposes. You agree that you will not attempt to "hack," "crack," or otherwise override this activation key. 3. Support Services. There are no support, upgrade, or maintenance services related to the SOFTWARE PRODUCT ("Support Services") provided under this EULA, and any such support, upgrade, or maintenance services are subject to the terms and conditions of a separate support or maintenance agreement, if any, with Vertiv. Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to all of the terms and conditions of this EULA. With respect to technical information you provide to Vertiv as part of the Support Services, Vertiv may use such information for its business purposes, including for product updates and development. 4. Evaluation and Upgrades. 4.1 Evaluation License. If you have not obtained and installed an activation key from Vertiv (or its authorized reseller) or if the SOFTWARE PRODUCT includes an evaluation period, you are permitted to use the SOFTWARE PRODUCT solely for evaluation or demonstration purposes. The SOFTWARE PRODUCT may contain an automatic disabling mechanism or time-out feature after which the SOFTWARE PRODUCT will cease operation or operate with limited functionality. Your right to use the SOFTWARE PRODUCT is limited in accordance with the terms under which you received the SOFTWARE PRODUCT. If no period of use is specified, then your right to use the SOFTWARE PRODUCT shall terminate forty-five (45) days after your installation of the SOFTWARE PRODUCT, at which time you must return or destroy the SOFTWARE PRODUCT. 4.2 Upgrades. If the SOFTWARE PRODUCT is labeled or otherwise identified by Vertiv as an "upgrade," you must be properly licensed to use the Vertiv software that is being upgraded by the SOFTWARE PRODUCT or you cannot use the SOFTWARE PRODUCT. A SOFTWARE PRODUCT that is labeled or otherwise identified by Vertiv as an upgrade, replaces and/or supplements the Vertiv software that formed the basis for your eligibility for such upgrade. You may use the resulting upgraded SOFTWARE PRODUCT only in accordance with the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade of a component of a package of software programs that you licensed as a single product, the SOFTWARE PRODUCT may be used only as part of the single product package and may not be separated for use on more than one computer. 5. Termination. Without prejudice to any of Vertiv's other rights, Vertiv may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy any and all copies of the SOFTWARE PRODUCT and all of its component parts. 6. Copyrights, Trademarks and Confidential information. 6.1. Ownership of Intellectual Property Rights. The SOFTWARE PRODUCT and the methods, processes, and techniques used in the SOFTWARE PRODUCT are the proprietary intellectual property of Vertiv and are protected by United States patent, copyright, trade secret and trademark laws, and international treaties. The SOFTWARE PRODUCT, the accompanying printed materials and any copies of the SOFTWARE PRODUCT are owned by or licensed to Vertiv and/or its affiliated companies. The SOFTWARE PRODUCT and all copies of it are and will remain the sole property of Vertiv and/or its affiliated companies, and Vertiv and/or its affiliated companies shall own and retain all right, title, and interest in and to the SOFTWARE PRODUCT, including all copyrights, patents, trade secret rights, trademarks, and other intellectual property rights therein. This SOFTWARE PRODUCT is licensed, not sold. You acknowledge that your possession, installation, or use of the SOFTWARE PRODUCT does not transfer to you any title to the intellectual property in the SOFTWARE PRODUCT, and that you do not acquire any rights to the SOFTWARE PRODUCT except the licenses expressly granted under Section 1 above. You will not take any action to jeopardize, limit, or interfere in any manner with Vertiv's and its licensors' ownership of and rights with respect to the SOFTWARE PRODUCT. 6.2 Proprietary Notices. You may not remove, modify, cover, obfuscate, or alter any Vertiv patent, copyright, or trademark notice from any part of the SOFTWARE PRODUCT, including but not limited to any such notices contained in the physical and/or electronic media or documentation, in any installation routine or dialogue or 'about' boxes, in any of the runtime resources and/or in any web-presence or web-enabled notices, code or other embodiments originally contained in or otherwise created by the SOFTWARE PRODUCT. 6.3 Confidential Information. You agree to take all steps which are reasonable to safeguard the confidentiality of, and proprietary rights to, the SOFTWARE PRODUCT and accompanying documentation ("Confidential Information"). You agree that you will not (a) use the Confidential Information for your own benefit or the benefit of any third party except for purposes expressly provided for in this EULA or (b) disclose the Confidential Information to any third party; provided, however, that this shall not be construed to restrict the disclosure of information which (i) is publicly known to you at the time of its disclosure, (ii) is lawfully received by you from a third party not bound in a confidential relationship to Vertiv, (iii) was already rightfully known by you prior to receipt thereof from Vertiv or (iv) after notice and an opportunity to object, is required by law to be disclosed. 7. Limited Warranty. 7.1 Limited Warranty. Vertiv warrants that the SOFTWARE PRODUCT will, for a period of ninety (90) days from the later of (1) the date of delivery or (2) the end of the Evaluation License described in Section 4(a), perform substantially in accordance with Vertiv's written materials accompanying the SOFTWARE PRODUCT. The foregoing limited warranty shall not apply to any defect in the SOFTWARE PRODUCT that is caused by (i) the use or operation of the SOFTWARE PRODUCT with an application or in an environment other than that intended or recommended by Vertiv, (ii) modifications to the SOFTWARE PRODUCT not made by Vertiv, (iii) third party hardware or software, or (iv) your failure to implement all error corrections which are issued under this EULA. 7.2 Exclusive Remedies. In the event of any breach of the foregoing warranty or other duty owed by Vertiv, Vertiv's and its suppliers' entire liability and your exclusive remedy shall be, at Vertiv's option, either (i) return of the price paid (license fees) by you for the SOFTWARE PRODUCT (not to exceed the suggested U.S. retail price) if any, or (ii) use of commercially reasonable efforts to repair or replace the defective SOFTWARE PRODUCT. Any replacement SOFTWARE PRODUCT will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. 7.3 Disclaimer. To the maximum extent permitted by applicable law, and except for the limited warranty set forth above, VERTIV AND ITS SUPPLIERS MAKE NO WARRANTY OF ANY KIND REGARDING THE SOFTWARE PRODUCT, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VERTIV, AND ITS SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT, WITH RESPECT TO THE SOFTWARE PRODUCT. THE LIMITED WARRANTY SET FORTH ABOVE GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHERS, WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION. SOME STATES AND JURISDICTIONS DO NOT ALLOW DISCLAIMERS OF OR LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. TO THE EXTENT IMPLIED WARRANTIES MAY NOT BE ENTIRELY DISCLAIMED BUT IMPLIED WARRANTY LIMITATIONS ARE ALLOWED BY APPLICABLE LAW, IMPLIED WARRANTIES ON THE SOFTWARE PRODUCT, IF ANY, ARE LIMITED TO THE NINETY (90) DAY WARRANTY PERIOD. WITHOUT LIMITING THE FOREGOING, YOU ASSUME RESPONSIBILITY FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE SOFTWARE PRODUCT, AND VERTIV AND ITS SUPPLIERS MAKE NO WARRANTY THAT THE SOFTWARE PRODUCT WILL BE ERROR-FREE OR FREE FROM INTERRUPTIONS OR OTHER FAILURES OR THAT THE SOFTWARE PRODUCT WILL MEET YOUR REQUIREMENTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY VERTIV, ITS EMPLOYEES, RESELLERS, OR AGENTS SHALL IN ANY WAY INCREASE THE SCOPE OF THE FOREGOING WARRANTY. 8. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, SHALL VERTIV OR ITS SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS OR GOODWILL, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR FOR ANY AND ALL OTHER DAMAGES OR LOSSES) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT, EVEN IF VERTIV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ANY CASE, VERTIV'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE AMOUNT YOU ACTUALLY PAID TO VERTIV FOR THE SOFTWARE PRODUCT OR SERVICE THAT DIRECTLY CAUSED THE DAMAGE EXCEPT THAT THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY TO THE EXTENT THAT APPLICABLE LAW PROHIBITS SUCH LIMITATION. FURTHERMORE, SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY. 9. Critical Systems. The SOFTWARE PRODUCT shall not be used in connection with any system where malfunction can reasonably be expected to result in personal injury, death, or damage to tangible property or the environment. Without limiting the foregoing, the SOFTWARE PRODUCT shall not be used in connection with any life support or patient care system, nuclear facility, aircraft operation, air traffic control, or other application representing a similar degree of hazard. You agree to indemnify, defend, and hold harmless, Vertiv and its officers, directors, employees, and affiliates, from any claims or losses resulting from any of the foregoing uses of the SOFTWARE PRODUCT. 10. Indemnification. You agree to comply with all laws, rules, and regulations applicable to your use of the SOFTWARE PRODUCT and to indemnify, defend, and hold harmless Vertiv and its suppliers, against any and all claims arising out of any allegation that your use of the SOFTWARE PRODUCT violates any such law, rule, or regulation. 11. Third Party Software. You acknowledge that the SOFTWARE PRODUCT may contain or be provided with copyrighted software of Vertiv's suppliers as identified in associated documentation or other printed or electronic materials ("Third Party Software") which are obtained under a license from such suppliers. Your use of any such Third Party Software shall be subject to and you agree to comply with the applicable restrictions and other terms and conditions set forth in such documentation or materials as set forth in any "Third Party Licenses ReadMe" file or similar file located in the installation directory for the SOFTWARE PRODUCT. 12. Data Collection and Use. By using the SOFTWARE PRODUCT, you grant Vertiv, its affiliates, subsidiaries, and service providers a non- exclusive, irrevocable, royalty free, worldwide right and license to collect, compile, retain, use, reproduce, and create derivative works of your non-personal information and data, which includes without limitation, all data, materials, reports, text, sound, video, image files, software, or any other information ("Service Data") that is provided by, or on behalf of you, or collected or compiled by Vertiv, its affiliates, subsidiaries, or service providers through the SOFTWARE PRODUCT. Vertiv, its affiliates, subsidiaries, and service providers may collect, compile, retain, use, reproduce, and create derivative works of Service Data: (i) to provide services, support, and maintenance; (ii) to develop and improve products, software, and services; and (iii) for scientific and technical research and marketing purposes. You are solely responsible for the Service Data, and you will secure and maintain all rights necessary for Vertiv, its affiliates, subsidiaries, and service providers to process and use Service Data as described in this paragraph without violating the rights of any third party or otherwise obligating Vertiv, its affiliates, subsidiaries, and service providers to you or any third party. The Service Data will be aggregated with other information, materials, or data collected or compiled by, or provided to, Vertiv, its affiliates, subsidiaries, or service providers and anonymized, such that the Service Data will not intentionally reveal your identity. In accordance with applicable law, Service Data may be transferred, transmitted, or distributed to, stored, and processed in, cloud computing environments in the United States or any other country in which Vertiv, its affiliates, subsidiaries, or service providers maintain operations. By using the SOFTWARE PRODUCT, you agree to such use, transfer, transmission, distribution, storage, and processing of the Service Data. Vertiv, its affiliates, subsidiaries, and service providers will retain Service Data for as long as is necessary for Vertiv and its affiliates and subsidiaries business purposes in accordance with applicable law. The rights and licenses granted herein to Vertiv service providers shall only be granted to the extent service providers are providing goods and services on Vertiv's and its affiliates and subsidiaries behalf. 13. U.S. Government Restricted Rights. The SOFTWARE PRODUCT is a commercial product, developed at private expense, and provided with RESTRICTED RIGHTS. Use, reproduction, release, modification, or disclosure of the SOFTWARE PRODUCT, or any part thereof, including technical data, by the Government is restricted in accordance with Federal Acquisition Regulation ("FAR") 12.212 for civilian agencies and Defense Federal Acquisition Regulation Supplement ("DFARS") 227.7202 for military agencies. The manufacturer is: Vertiv, 1050 Dearborn Drive, Columbus, OH, 43085, USA. 14. Export Restrictions. You acknowledge and agree that the SOFTWARE PRODUCT may be subject to restrictions and controls imposed by the United States Export Administration Act and the regulations thereunder. You agree that you will not export or re-export either the SOFTWARE PRODUCT or any directly related materials to or into any country in violation of such controls or any other laws, rules or regulations of any country, state, or jurisdiction. 15. Choice of Law and Venue. If you are using the SOFTWARE PRODUCT in North America (except Canada) or South America, this EULA shall be governed by the laws of the State of Alabama, without reference to conflicts of laws provisions, and you agree that all disputes arising out of or in connection with this EULA shall be subject to the exclusive jurisdiction of and venue in the federal and state courts within Huntsville, Alabama, and you irrevocably consent to the personal and exclusive jurisdiction and venue of these courts. If you are using the SOFTWARE PRODUCT in Europe, this EULA shall be governed by the laws of the Republic of Ireland, without reference to conflicts of laws provisions, and you agree that all disputes arising out of or in connection with this EULA shall be subject to the exclusive jurisdiction of and venue in the courts within Shannon, Ireland, and you irrevocably consent to the personal and exclusive jurisdiction and venue of these courts. If you are using the SOFTWARE PRODUCT in Asia, this EULA shall be governed by the laws of Singapore, without reference to conflicts of laws provisions, and you agree that all disputes arising out of or in connection with this EULA shall be subject to the exclusive jurisdiction of and venue in the courts within Singapore and you irrevocably consent to the personal and exclusive jurisdiction and venue of these courts. If you are using the SOFTWARE PRODUCT in Canada, this EULA shall be governed by the laws of the Province of Ontario, without reference to conflicts of laws provisions, and you agree that all disputes arising out of or in connection with this EULA shall be subject to the exclusive jurisdiction of and venue in the courts within Toronto, Ontario, and you irrevocably consent to the personal and exclusive jurisdiction and venue of these courts. In any event, this EULA shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods. 16. Miscellaneous. This EULA constitutes the entire agreement between you and Vertiv and supersedes any prior agreement concerning the SOFTWARE PRODUCT. Vertiv is not bound by any provision of any purchase order, receipt, acceptance, confirmation or other correspondence provided by you, unless Vertiv specifically agrees to the provision in writing. If any provision of this EULA shall be held to be invalid, illegal or unenforceable, such provision shall be enforced to the maximum extent permitted by law and the remaining provisions shall not be affected. You are responsible for the payment of any taxes, including your personal property taxes, arising from this EULA or your use of the SOFTWARE PRODUCT. 17. Customer Contact. If you have any questions concerning this EULA, or if you would like to contact Vertiv for any other reason, please call 1-(888) 793-8763 or 256-430-4000, Fax (256) 430-4031 or Write: Vertiv Corporation, 1050 Dearborn Drive, Columbus, OH, 43085. Vertiv.com | Vertiv Headquarters, 1050 Dearborn Drive, Columbus, OH, 43085, USA 2018 Vertiv Co. All rights reserved. Vertiv and the Vertiv logo are trademarks or registered trademarks of Vertiv Co. All other names and logos referred to are trade names, trademarks or registered trademarks of their respective owners. While every precaution has been taken to ensure accuracy and completeness herein, Vertiv Co. assumes no responsibility, and disclaims all liability, for damages resulting from use of this information or for any errors or omissions. Specifications are subject to change without notice. 590-1800-501C